 | Commissioner's Staff Offices |
| - | Office of Chief Counsel
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Chief Counsel, Alfonso Robles
The Chief Counsel is the chief legal officer of CBP and reports to the General Counsel of the Department of Homeland Security through the Assistant General Counsel, Borders and Transportation Security. The Chief Counsel serves as the Ethics Officer for the organization and is the principal legal advisor to the Commissioner of CBP and its officers. The Office of the Chief Counsel provides legal advice to, and legal representation of, CBP officers in matters relating to the activities and functions of CBP. The Office is also responsible for reviewing proposed actions to ensure compliance with legal requirements, preparing formal legal opinions, preparing or reviewing responses in all court actions, civil or criminal, involving CBP, and developing, implementing, and evaluating nationwide programs, policies, and procedures within its functional areas. The Office of the Chief Counsel has both a Headquarters and a field structure. The Headquarters office is located in Washington, D.C. and its activities are divided broadly into three functional areas: Ethics, Labor and Employment, Enforcement, and Trade and Finance, under the supervision of Associate Chief Counsels. The field structure consists of Associate and Assistant Chief Counsels located in major cities across the United States who advise CBP field managers in their geographic areas. | |
| - | Office of Diversity and Civil Rights
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Executive Director, Franklin C. Jones
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12/09/2010
The Office of Diversity and Civil Rights (DCR), headed by Executive Director, Franklin C. Jones. DCR is responsible for ensuring compliance with the federal civil rights statutes, regulations and Executive Orders governing federal employment and federally funded and/or assisted programs. DCR formulates and implements policies and programs in the areas of workforce diversity and inclusion, Equal Employment Opportunity (EEO) complaints processing, civil liberties compliance, EEO and diversity program evaluations and analysis. | |
| - | Office of Policy and Planning
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Executive Director, Office of Policy and Planning, David Danelo
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07/12/2011
The Office of Policy and Planning, headed by a Director, provides leadership to CBP's overall strategic and tactical planning, performance measurement, statistical analysis, and organizational assessment processes; acts as the liaison with external audit groups; and designs and maintains CBP's resource allocation model. The Office proposes creative and innovative solutions for implementing planning, statistical, survey, research, and performance measurement methodologies that are used to assess CBP's mission performance in relation to its goals, objectives, and strategies. The Office also serves as CBP's central coordinating point for matters related to the Government Performance and Results Act (GPRA). | |
| - | Office of Trade Relations
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Senior Advisor for Trade, Maria Luisa O’Connell
The Office of Trade Relations (OTR) is responsible for managing CBP’s outreach and communications with the international trade community. The Office ensures that the trade community and the public understand that trade is an integral part of CBP’s mission: making America safer, stronger, more prosperous, and economically competitive. OTR’s mission is to continually improve relations between CBP and the trade community by enhancing collaboration, cooperation, and inform decision making at all levels including operational, legislative, and political. OTR is also responsible for organizing and presenting formal CBP outreach efforts to the trade community, including CBP’s annual Trade Symposium, monthly trade day meetings, trade roundtable meetings, and webinars. OTR manages the Advisory Committee on Commercial Operations of U.S. Customs and Border Protection (COAC), a congressionally mandated trade advisory group. OTR is the designated regulatory fairness representative for the agency with responsibility for promoting compliance with the Small Business Regulatory Enforcement Fairness Act (SBREFA). | |
| - | Office of State, Local, and Tribal Liaison
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Acting Director Eric Odden
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02/14/2012
The State, Local, and Tribal (SLT) Liaison office is the primary entity within CBP responsible for nurturing relationships with state and local government partners, tribal entities, territorial stakeholders, non-governmental organizations and the public. SLT communicates and informs the community of stakeholders of current, imminent and proposed DHS/CBP national programs/operations, as both the scope and impact of these programs/operations affect the global border security community. SLT assists stakeholders in addressing concerns with CBP initiatives in order to build and maintain effective partnerships between CBP and stakeholders. SLT coordinates and collaborates with CBP components, DHS and other federal stakeholders in the course of planning and implementing programs/initiatives to ensure a consistent external CBP corporate message for greater awareness. SLT’s messaging facilitation increases understanding to facilitate effective planning and efficient managing of appropriate CBP outreach delivered to all audiences. SLT monitors and advises CBP regarding any/all emerging issues and concerns related to border-community issues. SLT serves as the ambassadors of Customs and Border Protection. | |
| - | Non-Government Organization Liaison
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Anna Hinken
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02/13/2012
The Non-Government Office Liaison (NGO) is the agency’s principal liaison to non-governmental organizations to include faith-based and advocacy groups. Responsibilities of the NGO Liaison include facilitating dialogue on behalf of CBP to the NGO community in close collaboration with DHS components, and other federal agencies as appropriate. Formalizing this position is a critical step towards building and enhancing the agency’s relationship with this important community. Questions, issues or concerns should be forwarded to the NGO Liaison at NGOLiaison@cbp.dhs.gov. | |
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